Terms of service
May 29, 2025
Agreement to Terms
By accessing and using [YOUR COMPANY NAME]'s website ([YOUR WEBSITE URL]) and rooftop gardening services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
Description of Services
[YOUR COMPANY NAME] provides comprehensive rooftop gardening services, including but not limited to:
Consultation Services: Site assessment, feasibility studies, design consultation
Design and Planning: Custom garden layouts, plant selection, irrigation planning
Installation Services: Garden bed construction, planting, irrigation system installation
Maintenance Services: Regular upkeep, pruning, fertilizing, pest management, seasonal care
Supply Services: Plants, soil, containers, gardening tools, and accessories
Educational Services: Workshops, training sessions, and gardening guidance
Eligibility and Account Registration
Age Requirement
You must be at least 18 years old or have parental/guardian consent to use our services.
Account Information
When creating an account, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Property Access
You represent that you have the legal right to authorize work on the property where services will be performed, including necessary permissions from property owners, landlords, or homeowners associations.
Service Terms and Conditions
Consultation and Assessment
Initial consultations may be subject to fees as specified in our service pricing
Site assessments are based on information provided by you and visual inspection
Recommendations are advisory and subject to actual site conditions
Weather conditions may affect scheduled consultation appointments
Design and Installation Services
All designs remain our intellectual property until full payment is received
Installation timelines are estimates and may vary due to weather, material availability, or site conditions
You must provide safe and reasonable access to the rooftop or installation area
Structural assessments may be required for certain installations at additional cost
Maintenance Services
Regular maintenance schedules will be established based on garden needs and seasonal requirements
Emergency maintenance requests may incur additional charges
Access to the garden area must be provided during scheduled maintenance visits
Maintenance may be affected by extreme weather conditions
Materials and Plants
We source quality materials and plants but cannot guarantee 100% survival rates due to environmental factors
Plant warranties, if any, are specified in individual service agreements
You are responsible for basic care between our maintenance visits
Material substitutions may be necessary due to availability or seasonal factors
Pricing and Payment Terms
Service Fees
All prices are subject to change with 30 days' notice
Quotes are valid for 30 days unless otherwise specified
Additional work beyond the original scope requires separate authorization and billing
Payment Schedule
Consultation fees are due at the time of service
Design fees are typically due 50% upfront, 50% upon completion
Installation projects require payment schedules as outlined in individual contracts
Maintenance services are billed monthly or as agreed upon in service contracts
Late Payments
Late payment fees may apply to overdue accounts
Services may be suspended for accounts more than 30 days overdue
Collection costs and legal fees may be added to delinquent accounts
Cancellation and Refund Policy
Service Cancellations
Consultations can be cancelled up to 24 hours before the scheduled appointment
Installation cancellations must be made at least 48 hours in advance to avoid material costs
Maintenance service cancellations require 7 days' notice
Refund Policy
Consultation fees are non-refundable once the service is provided
Design fees may be partially refundable based on work completed
Installation deposits may be refundable minus material costs already incurred
Maintenance fees are non-refundable for services already provided
Limitations of Liability
Service Limitations
Our services are subject to weather conditions, seasonal factors, and natural growing cycles
We cannot guarantee specific growth rates, harvest yields, or plant survival
Structural integrity of rooftops is not within our scope unless explicitly contracted
We are not responsible for damage to existing rooftop features not related to our work
Liability Cap
Our total liability for any claims related to our services shall not exceed the total amount paid for the specific service in question
We are not liable for indirect, consequential, or punitive damages
Claims must be reported within 30 days of discovery
Force Majeure
We are not liable for delays or failures due to circumstances beyond our control, including natural disasters, extreme weather, supply chain disruptions, or government regulations.
Property Damage and Insurance
Our Insurance
We maintain general liability insurance for our operations. Proof of insurance is available upon request.
Property Damage
You should notify your insurance company of any planned rooftop modifications
We are not responsible for pre-existing structural issues or hidden defects
Any damage caused by our negligence will be addressed according to our insurance coverage
Your Responsibilities
Ensure rooftop access is safe and compliant with local building codes
Notify us of any structural concerns or limitations
Maintain adequate property insurance coverage
Intellectual Property Rights
Our Content
All website content, designs, plans, and materials created by us remain our intellectual property until full payment is received.
User Content
Any photos, reviews, or content you submit may be used by us for marketing purposes unless you specifically object in writing.
Restrictions
You may not reproduce, distribute, or create derivative works from our proprietary designs or materials without written permission.
Warranties and Disclaimers
Service Warranty
We warrant that our services will be performed in a workmanlike manner consistent with industry standards.
Plant and Material Warranties
Living plants are warranted for 30 days from installation under normal care conditions
Materials and equipment are covered by manufacturer warranties
Warranties do not cover damage from neglect, extreme weather, or improper care
Disclaimer of Other Warranties
Except as expressly stated, all services are provided "as is" without any other warranties, express or implied.
Dispute Resolution
Informal Resolution
We encourage direct communication to resolve any concerns or disputes informally.
Binding Arbitration
Any disputes that cannot be resolved informally shall be settled through binding arbitration in [YOUR JURISDICTION] according to the rules of [ARBITRATION ORGANIZATION].
Class Action Waiver
You agree not to participate in class action lawsuits against us.
Termination
Termination by You
You may terminate ongoing services with appropriate notice as specified in your service agreement.
Termination by Us
We may terminate services for non-payment, violation of these Terms, or if we determine that safe service provision is not possible.
Effect of Termination
Upon termination, all outstanding fees become immediately due, and we may remove any materials or plants at your expense.
Compliance and Legal Requirements
Building Codes and Permits
You are responsible for ensuring all installations comply with local building codes
Required permits are your responsibility unless specifically agreed otherwise
We will assist with permit applications when requested and for additional fees
HOA and Landlord Approval
You must obtain necessary approvals from homeowners associations, landlords, or property managers before service commencement.
Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.
Contact Information and Governing Law
Contact Us
For questions about these Terms of Service:
[YOUR COMPANY NAME]
Email: [YOUR EMAIL]
Phone: [YOUR PHONE]
Address: [YOUR ADDRESS]
Governing Law
These Terms are governed by the laws of [YOUR STATE/PROVINCE] and [YOUR COUNTRY], without regard to conflict of law principles.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, along with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and us regarding the use of our services.
Note: These are template documents that should be customized with your specific business information and reviewed by a legal professional to ensure compliance with applicable laws and regulations in your jurisdiction.